Terms and Conditions

Welcome to Dealerwillowcasino Hotel & Garden Resort. These terms govern your use of our website and services.

Effective date: 9 September 2026 Last updated: 9 September 2026 Version 1.0

Acceptance of Terms

Binding Agreement. By accessing or using the Dealerwillowcasino Hotel & Garden Resort website, you agree to be bound by these Terms and Conditions.

  • If you do not agree, you must not use the website or services.
  • These terms apply to all visitors, guests, and users.
  • We may update these terms from time to time; continued use constitutes acceptance of changes.

Reservations and Bookings

Reservation Policy

All villa reservations are subject to availability and confirmation by our reservations team.

  1. Payment guarantee. A valid credit card is required to secure a booking.
  2. Cancellation notice. Cancellations must be made at least 48 hours prior to arrival to avoid a fee.
  3. Arrival and departure. Check-in time is 3:00 PM and check-out is 11:00 AM.
  4. Special requests. Special requests are noted but not guaranteed.

For reservation assistance, contact [email protected] or call +61 7 3229 1846.

Payment Terms

Payment for accommodations and services is due upon check-out unless otherwise arranged.

  • We accept major credit cards and cash.
  • A security deposit may be required at check-in.
  • Rates are in Australian dollars and include GST.

Casino Salon Policies

Offline Casino Salon. Our casino salon offers an intimate, live-dealer experience for entertainment purposes only.

  • No real-money gambling is conducted on the premises or through this website.
  • Guests must be 18 years or older to enter the salon.
  • Dress code is smart casual; management reserves the right to refuse entry.
  • Photography is not permitted inside the salon.

Guest Conduct

Code of Conduct. Guests are expected to respect the serene atmosphere of the resort and the comfort of others.

  • Excessive noise, disruptive behavior, or harassment will not be tolerated.
  • Smoking is only permitted in designated outdoor areas.
  • Damage to resort property will be charged to the responsible guest.
  • The resort reserves the right to remove any guest violating these policies without refund.

Liability and Disclaimers

Limitation of Liability. Dealerwillowcasino Hotel & Garden Resort is not liable for any indirect, incidental, or consequential damages arising from use of the website or services.

  • The website is provided "as is" without warranties of any kind.
  • We do not guarantee uninterrupted access or error-free content.
  • Guests are responsible for their personal belongings.
  • The resort is not liable for events beyond its reasonable control, including natural disasters.

Intellectual Property

Ownership of Content. All content on this website, including text, images, logos, and design, is the property of Dealerwillowcasino Hotel & Garden Resort.

  • You may not reproduce, distribute, or modify any content without prior written consent.
  • The resort name and logo are protected trademarks.
  • Unauthorized use may result in legal action.

Privacy and Data

Privacy Statement. Your use of this website is also governed by our Privacy Policy and Cookie Policy.

  • We collect personal information only as necessary for reservations and services.
  • We do not sell or share your data with third parties for marketing purposes.
  • Please review the Privacy Policy for full details.

Contact Information

Questions or Concerns. If you have any questions about these Terms and Conditions, please contact us.